RSCC

Quality Control

Quality Control Plan

R.S. Construction Co. has a history of operation of more than 50 years and has specialized in the construction of complex private sector projects such as factories, stadiums and hotels. 90% of our projects related to the construction of factories which means that we are deeply entrenched in understanding the importance of health, safety and environment (HSE) and quality to our clients.

Our system in these areas have evolved with each project and as a result of this experience, R.S. Construction Co. has developed its own set of training based on our HSE and Quality manuals and procedures for our employees around Healthy, Safety and Environment and Quality matters to ensure we are giving the very best services to our clients.

The key pillars underpinning our strong HSE and Quality offering are as follows:

health-safety
  • A socially conscious top management that has a reputation to deliver to the highest standards
  • Best in industry practices developed in areas of HSE and Quality through our HSE and Quality Policy Statements, Manuals and Standard Procedures
  • A strong technical team
  • A robust organizational structure
  • Key staff members ensuring the delivery of our HSE and Quality offering

1) Top Management

We believe that the tone of an organization comes from the top management. The top management is led by Mr Kanwaljit Singh who has over 40 years of experience in construction. He has led multiple projects such as the construction of Multinational factories, the Mohali Cricket Stadium and various projects in the hospitality and healthcare sector. Mr Singh is known not to make any compromise when it comes to doing what’s right for the long term success of the company which is only possible by delivering the best services to our clients and looking after the well being of our employees. It is for this very reason, Mr Singh has pushed our HSE and Quality agenda through the introduction of our best in industry manual and standard procedures around these areas.

2) Best In Industry Practices Underpinned By Our HSE And Quality Policy Statements, Manuals And Procedures

Our policy, manual and procedures have been designed by a combined team of industry leaders along with our inhouse team which involved our Managing Partner, General Manager, Project Managers, HSE Head, Quality Assurance Engineer and Safety Officer. The result was best in industry policy and procedures which guides our day to day working on any given project.

3) A Strong Technical Team

A company is only as good as the people that work there. It is for this reason we have some of the most experienced senior management in the industry who have delivered some of the most challenging projects to a very high standard. We have the right balance in terms of experience and drive to achieve the right outcome which for us is completing the project well before the deadline in a safe environment and achieving a good quality rating from our clients and all stakeholders.

4) A Robust Organizational Structure For The Project

We have created a team structure that enforces strict accountability and ensures the delivery of our HSE and Quality offering. The ultimate accountability rests with the Managing Partner who is personally involved and supported by a strong team to ensure that the work is being done to high quality in a safe environment.

5) Key Staff Members

We have a dedicated HSE head supported by an on-site Safety officer. Our HSE head and safety officer work together to enforce the principles of our HSE manual and procedures to ensure the safety of workers and the environment.

Overall, we are confident that we have strong, detailed and thorough processes and control in place to meet our high standards of health and safety and quality. Please refer to our HSE and Quality Policy Statements.

Quality Control Policy Statement

At R.S. Construction Co., we are conscious of the work we deliver to our clients and aim to get the task right, first time and every time whilst adhering to the safety standards.

  • We shall listen to our client’s voice so that we can understand, meet and exceed their needs.
  • We strive to be perceived by our clients as a company whose construction services and support consistently exceeds those of our competitors.
  • We will continuously improve our services and processes using clearly defined methodologies and making data based decisions.
  • We consider the impact of organization risks and opportunities in order to provide the highest level of satisfaction among our stakeholders.
  • We shall work to build a company that is regarded by its employees as one they are proud to work for, that communicates with them, listens and responds appropriately, values them and invests in them.
  • In the event that one of our clients has a problem with our services or our actions, we will react immediately and resolve it to the client’s satisfaction.
  • Wherever possible, we will do what we have agreed to do, keeping our customers informed of progress.

Quality Control Objectives And Strategy

We aim to:

  • Effectively implement and maintain the Quality Management System (QMS).
  • Impart quality consciousness among all employees through proper training.
  • Strive to execute the task right, first time and every time.
  • Develop quality vendors and instil in them a sense of pride, of associating with us.
  • Involve Senior Managers of the Company in the continued improvement and development of the QMS.
  • Continue to improve QMS familiarisation at the Management / Leadership level.
  • Continue to improve QMS familiarisation with mid level and junior staff.
  • Build on client relationships by requesting feedback on performance on a regular basis, i.e. 3 months after project kick off, midpoint and end of project periods.

Certificate

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HSE Policy Statement

The senior management of RSCC believes in sustainable development and is committed to effective management of health, safety and the environment as an integral part of our business. The health and safety of our employees and any other person who may be impacted by RSCC operations and activities is of paramount importance and our aim is to protect our biggest asset, our people and have minimal impact on the environment. This is reflected in our HSE policy statement which is as follows:

  • Implement and maintain an ongoing health, safety and environmental program directed at preventing injury, illness, accidents, incidents or any harm to the environment we operate in.
  • Develop health, safety and environmental goals and standards which apply across the business and set targets and objectives for continuous health, safety and environmental improvements.
  • Identify hazards, assess and control the risks of all work type activities that have the potential to produce personnel injury, occupational illness or harm to the environment.
  • Comply with all applicable legal and other requirements connected with Occupational Health, Safety and Environmental matters including customer specific requirements.
  • Protect the Environment and reduce Occupational, Health and Safety risks in the work process.
  • Practice pollution prevention methods wherever feasible and work towards prevention of injury and ill health in construction activities.
  • Create awareness on Occupational Health, Safety and Environment by team work, training and meaningful communication of HSE Policy to employees, persons working on behalf of the organization and all other stakeholders.
  • Achieve customer satisfaction through planned objectives and targets and continually improve our HSE performance.
  • Provide appropriate instruction, training and supervision to improve every individual’s understanding of workplace hazards, including safe work practices and emergency procedures.
  • Ensure that all personnel, subcontractors, visitors and vendors comply with appropriate standards and workplace directions to protect their own and others health and safety at the workplace.
  • Promote a positive HSE culture within our organization through effective communication, participation and consultation between all ranks of staff, as well as our stakeholders, clients and contractors.
  • Ensure that our HSE policy is documented, implemented, maintained and communicated to all employees and that they are aware of their individual HSE obligations.
  • The content and implementation of this policy will be reviewed annually by senior management and action taken accordingly including the sharing of good practices throughout the organization.
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HSE Objectives And Strategies

Health and Safety of all our stakeholders and the preservation of the Environment that we operate in are of paramount importance to us. We also recognize that our people drive our business. As the most critical resource, we educate and train our employees in HSE procedures through the principles outlined in our Site Safety Handbook. Furthermore, we conduct HSE training for our employees twice a year to ensure that our policies and procedures are well understood. The training covers Health and Safety along with Site Management Safety training and covers the following topics:

  • Facility-specific accident and incident data;
  • Hazards associated with the work area and providing site safety equipment;
  • Hazards associated with a specific job or task;
  • Operation of specific equipment;
  • Personal protective equipment which includes jackets, shoes, helmets, ropes for height etc;
  • Emergency procedures including first aid;
  • Employee accident-reporting requirements;
  • Minimising impact on environment
  • Covid related protocols and precautions

Our safety procedures have been developed using industry best practices which make us compliant with ISO 14001 (Occupational Health and Safety) and ISO 45001 (Environmental Management System). The training is followed by vigorous implementation at all our sites and is overseen by the company's HSE Head and the Site Health and Safety Officer.

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QC Policy Statement

At R.S. Construction, we are conscious of the work we deliver to our clients and aim to get the task right, first time and every time whilst adhering to the safety standards. This is reflected in our Quality Control Policy Statement which is as follows:

  • We shall listen to our client’s voice so that we can understand, meet and exceed their needs.
  • We strive to be perceived by our clients as a company whose construction services and support consistently exceeds those of our competitors.
  • We will continuously improve our services and processes using clearly defined methodologies and making data based decisions.
  • We consider the impact of organization risks and opportunities in order to provide the highest level of satisfaction among our stakeholders.
  • We shall work to build a company that is regarded by its employees as one they are proud to work for, that communicates with them, listens and responds appropriately, values them and invests in them.
  • In the event that one of our clients has a problem with our services or our actions, we will react immediately and resolve it to the client’s satisfaction.
  • Wherever possible, we will do what we have agreed to do, keeping our customers informed of progress.
X

QC Objectives And Strategies

We aim to:

  • Effectively implement and maintain the Quality Management System (QMS).
  • Impart quality consciousness among all employees through proper training.
  • Strive to execute the task right, first time and every time.
  • Develop quality vendors and instil in them a sense of pride, of associating with us.
  • Involve Senior Managers of the Company in the continued improvement and development of the QMS.
  • Continue to improve QMS familiarisation at the Management / Leadership level.
  • Continue to improve QMS familiarisation with mid level and junior staff.
  • Build on client relationships by requesting feedback on performance on a regular basis, i.e. 3 months after project kick off, midpoint and end of project periods.